Head of Transaction Monitoring

Merchant Risk Assessment Full Time Sofia, Bulgaria

myPOS is an affiliate company of myPOS Europe Ltd, an Electronic Money Institution licensed by the Financial Conduct Authority (FCA) in the United Kingdom, and a leading European FinTech company.
myPOS was founded on the belief that all businesses and entrepreneurs should be able to leverage the power of card payments and modern technology to grow and thrive. The company is dedicated to providing innovative, affordable and smart payment solutions which empower businesses of any types and sizes to accept payments fast and securely.
With offices in various European countries, over 150,000 clients and a strong team of over 400 talented professionals, myPOS is creating the future of payments.
As Head of Transaction Monitoring, you will be part of the Risk team. Your professional experience will be your strongest asset in this role, but to be successful the ultimate must-haves are positive energy, can-do attitude, and emotional intelligence as we are looking for someone to join us and share both our vision and strive for growth.


  • Lead and support the implementation and set-up of the transaction monitoring system, putting the emphasis on Fraud and AML prevention.
  • Own and maintain the content of myPOS automated transaction monitoring system.
  • Build and lead a team of Underwriters to investigate and resolve alerts generated by the transaction monitoring system.
  • Translate Fraud & AML models into rules aimed to minimize fraud activities and potential loss.
  • Maintain a register for testing new rules or typologies prior to their release.
  • Document and maintain operational policies, practices and processes.
  • Ensure up to date rules are in place to identify risks. Make recommendations to improve the existing process of effective management and enhancement of the recovery of bad debt related to chargeback and fraud activities.
  • Suggest improvements to risk related projects, processes and procedures.
  • Collaborate with internal teams to address and resolve issues related to acquiring and issuing.
  • Assist in developing the process of identifying and evaluating the potential risk of business areas. Manage this process in line with the company’s strategy and ensure the early identification of internal risks.
  • Keep up to date information and best practices from risk trends and how to proactively mitigate the impact of fraud and chargeback.
  • Provide regular and ad-hoc management reports.

You will fit best if you have:

  • Experience with transaction monitoring/screening within rules-based system and its management. e.g. Notolytix, IRIS, Napier.
  • Previous experience with risk, fraud and/or credit evaluation in banking and/or financial services.
  • A working knowledge of Financial Crime frameworks, policies, procedures and processes would be considered a strong advantage.
  • University degree in Economics/Finance/Mathematics or similar.
  • Very good command of written and spoken English.
  • Excellent analytical/statistical skills.
  • Experience working with analytical/statistical tools will be considered an advantage.
  • SQL experience will be considered a strong advantage.
  • Experience with card schemes (issuing and acquiring) is a plus.
  • Experience with chargebacks and representment is a plus.
  • Good knowledge of various payment systems at an international level is a plus.
  • Detail-oriented, organized and eager to work in a fast-paced and dynamic environment individual.
  • Good knowledge in MS Office (Outlook, Excel, and Word).

Here is what we’ve got to offer:

  • “А-Class” workplace in an open, friendly hi-tech environment;
  • The opportunity to work in a diverse and international team of professionals building together the future of Payment Solutions;
  • Attractive and motivating salary;
  • Promotions and a salary review based on performance;
  • Full “Luxury” package health insurance including dental care and optical glasses;
  • 160 lv. per month – food vouchers;
  • Full coverage of “Multisport” card;
  • Exciting teambuilding events;
  • Did we mention free coffee, food and drinks at the office?

Are you ready to take it to the next level? Apply by sending us:

  • CV in English
  • Share with us in a few sentences why you believe this is the right role for you.

We always properly take care of all applications, and you can be sure that the personal details of every single one of you will be treated with the utmost respect, confidentiality, and full compliance with the Personal Data Protection Law. Only short-listed candidates will be contacted, so keep it tight and fresh – good luck to all of you!


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