Customer Service Agent with Italian

Customer Service Full Time Varna, Bulgaria

Here is a bit more about us: 

When we started myPOS we believed that all businesses and entrepreneurs should be able to leverage the power of card payments and modern technology to grow and thrive. Now we are proud to say that 5 years later we brought that belief to life, with offices in various European countries, over 70,000 clients and a strong team of talented professionals, myPOS is creating the future of payments.

Do you want to be a part of this future and take the next step in your career? If so, join our team!

What your challenges will be:

  • Provide high-quality customer service to our Italian speaking clients.
  • Respond to external customers inquiries with timely and accurate information.
  • Sustainably grow your knowledge about our products and services.
  • Work with various communication channels and navigate through various system platforms.

Your profile:

  • Excellent command of Italian – both written and spoken.
  • Good level of English language.
  • Strong communication and interpersonal skills.
  • Willingness to learn and develop.
  • Good multitasking, prioritization and organizational skills.
  • Good attention to details.
  • Ability to work in a team. 

Here is what we’ve got to offer:

  • “Google Office-Class” workplace in an open, friendly hi-tech environment.
  • Attractive and motivating salary.
  • The opportunity to work with other dedicated professionals building the future of Payment Solutions.
  • Promotions and a salary review based on performance.
  • Exciting teambuilding events.
  • Opportunity to refresh in our facilities, including fitness, bowling and relax areas.
  • Did we mention free coffee, food and drinks at the office?

Are you ready to take it to the next level? 

Please send us your CV in English.  

We always properly take care of all applicants, and you can be sure that the personal details of every single one of you will be treated with the utmost respect, confidentiality, and full compliance with the Personal Data Protection Law. Only short-listed candidates will be contacted, so keep it tight and fresh – good luck to all of you!