At myPOS, we’re all about helping businesses grow and get paid. We make payments simple, smart, and accessible for everyone, but we’re more than just payment solutions - myPOS is a partner in growth. From free multicurrency accounts to powerful e-commerce tools, we’re here to support business owners of all sizes and everyone out there who dreams of starting their own business.

As we are expanding our team, we’re looking for Payments Monitoring and Analysis Specialist to help us make a real difference in the Fintech industry. Ready to join us and shape the future of payments? Let’s make it happen!

About the role:

As a Payments Monitoring and Analysis Specialist at myPOS, you will monitor payment flows, analyse operational data, and support reporting, quality assurance, and risk activities across multiple payment channels.

You will help ensure accurate and efficient payment operations by investigating issues, maintaining reporting frameworks, and supporting data-driven decision-making. The role involves close collaboration with cross-functional teams to resolve issues and continuously improve payment processes.

You will work closely with Payments Operations, SWIFT & Correspondent Bank Relationship, Compliance, Risk, Product, Dev and other internal teams, supporting issue resolution and contributing to the reliability and efficiency of payment operations.

What you’ll do:

• Monitor payment transactions and resolve pending or rejected payments.

• Investigate operational issues and perform necessary manual actions.

• Maintain tracking logs and ensure accurate documentation.

• Support virtual account configuration and data consistency.

• Prepare reports on payment activity, performance, and KPIs.

• Analyse data to identify trends, anomalies, and improvements.

• Conduct quality assurance checks and validate transaction details.

• Monitor risk indicators and support governance processes.

• Manage and follow up on issue tickets with internal teams.

• Collaborate with stakeholders to improve processes and efficiency.

This role is perfect for you if you have: 

• University degree in Economics, Finance, Information Technology, or a related field

• Strong analytical and problem-solving skills, with the ability to analyse complex datasets, identify trends, and detect anomalies in operational data

• Experience working with data analysis and reporting tools will be considered an advantage, particularly:

  • Power BI, including the creation of reports and dashboards and working with DAX formulas

  • SQL for querying and analysing datasets

  • Excel automation, including VBA macros or scripts for data processing and reporting

• Advanced knowledge of MS Excel, including working with large datasets, pivot tables, formulas, and analytical functions

• Understanding of international payment systems such as SWIFT, SEPA, SEPA Instant, Faster Payments, or SEPA Direct Debit will be considered an advantage

• Strong organisational skills with the ability to manage workload, priorities, and deadlines in a fast-paced environment

• Excellent communication and collaboration skills, with the ability to work both independently and cross-functionally with different teams

• Very good command of written and spoken English

• A proactive and detail-oriented professional with a strong sense of ownership and accountability

Why you should join myPOS:

• Vibrant international team operating in hi-tech environment

• Annual salary reviews, promotions and performance bonuses

• myPOS Academy for upskilling and training

• Unlimited access to courses on LinkedIn Learning

• Annual individual training and development budget

• Refer a friend bonus as we know that working with friends is fun

• Teambuilding, social activities and networks on a multi-national level

What we offer:

• Excellent compensation package

• 25 days annual paid leave (+1 day per year up to 30)

• Full “Luxury” package health insurance including dental care and optical glasses

• Meal vouchers of 102.26 EUR per month

• Fully covered Multisport card

• Fully covered public transport pass for Sofia

• Free coffee, snacks and drinks at the office

Who we are:

Since 2014 we’ve been all about making payments easier and more accessible for businesses of all shapes and sizes. Whether you’re at the counter, selling online, or on the move, we’ve got businesses covered with smart, accessible and affordable solutions that keep things easy.

Our mission? It’s simple. Help businesses get paid by taking advantage of modern tech and innovative ideas, so payment challenges are a thing of the past.

Pro tip:

Take it easy about meeting every requirement - this job description is just that, a job description! Even if you don’t tick every box, we want you to apply anyway! This is your chance to grow, learn, and build your career with us. We value potential over perfection, and we are all about mutual growth!

Apply by filling in the form below and send your CV in English!

myPOS is committed to providing equal employment opportunities. All qualified candidates will be considered for employment without discrimination based on age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, veteran status, race, religion, sex, sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations, and ordinances.

Your application will be confidentially reviewed in line with the General Data Protection Regulation (GDPR). Personal information will be used solely for the job application and will be stored for a period needed by the application process. Only short-listed candidates will be contacted. Good luck!