At myPOS, we’re all about helping businesses grow and get paid. We make payments simple, smart, and accessible for everyone, but we’re more than just payment solutions - myPOS is a partner in growth. From free multicurrency accounts to powerful e-commerce tools, we’re here to support business owners of all sizes and everyone out there who dreams of starting their own business.

As we are expanding our team, we’re looking for Sales Operations Specialist to help us make a real difference in the Fintech industry. Ready to join us and shape the future of payments? Let’s make it happen!

About the role:

As a Sales Operations Specialist, you will support the efficiency of the sales organization by assisting partners, managing orders from the partner platform, and providing reporting and pipeline insights. The role also involves improving internal processes, delivering analytical support to sales leadership, and driving operational improvements.

What you’ll do:

• Ensure the smooth operation of the company's salesforce

• Support myPOS Resellers, Agents, and Partners on a daily basis

• Manage and track the orders received from our Partner Platform

• Build and maintain a reporting framework to monitor sales activity and performance

• Analyze data and provide insights to support pipeline generation and forecasting

• Document, analyze, and improve internal processes and cross-team workflows

• Provide analytical support and recommendations to sales managers and leadership

• Ensure timely and accurate availability of business information for sales teams

• Lead or support projects aimed at improving sales operations and internal processes

This role is perfect for you if you are:

• A critical thinker who can quickly diagnose problems and quantify their impact

• A self-starter who enjoys working in a dynamic, collaborative, and high-growth environment

• Data-driven and comfortable working cross-functionally with multiple teams

• Confident communicating with different levels of management

• Curious and eager to continuously learn and improve processes

What you’ll bring:

• Bachelor’s degree in Mathematics, Business, Statistics, or a related field

• Strong analytical mindset and problem-solving skills

• Experience working with CRM systems and business tools (MS Office, Zendesk, Jira, Asana, or similar)

• Experience using technology and automation to design or improve processes

• Ability to present analytical insights, operational plans, and results to stakeholders

• Strong communication skills and ability to collaborate across teams

• Fluent English

• Fluency in Italian will be considered a strong advantage

• Experience in Customer Support, Sales, or Operations will be considered a strong advantage

Why you should join myPOS:

• Vibrant international team operating in hi-tech environment

• Annual salary reviews, promotions and performance bonuses

• myPOS Academy for upskilling and training

• Unlimited access to courses on LinkedIn Learning

• Annual individual training and development budget

• Refer a friend bonus as we know that working with friends is fun

• Teambuilding, social activities and networks on a multi-national level

What we offer:

• Excellent compensation package

• 25 days annual paid leave (+1 day per year up to 30)

• Full “Luxury” package health insurance including dental care and optical glasses

• Meal vouchers of 102.26 EUR per month

• Fully covered Multisport card

• Fully covered public transport pass for Sofia

• Free coffee, snacks and drinks at the office

Who we are:

Since 2014 we’ve been all about making payments easier and more accessible for businesses of all shapes and sizes. Whether you’re at the counter, selling online, or on the move, we’ve got businesses covered with smart, accessible and affordable solutions that keep things easy.

Our mission? It’s simple. Help businesses get paid by taking advantage of modern tech and innovative ideas, so payment challenges are a thing of the past.

Pro tip:

Take it easy about meeting every requirement - this job description is just that, a job description! Even if you don’t tick every box, we want you to apply anyway! This is your chance to grow, learn, and build your career with us. We value potential over perfection, and we are all about mutual growth!

Apply by filling in the form below and send your CV in English!

myPOS is committed to providing equal employment opportunities. All qualified candidates will be considered for employment without discrimination based on age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, veteran status, race, religion, sex, sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations, and ordinances.

Your application will be confidentially reviewed in line with the General Data Protection Regulation (GDPR). Personal information will be used solely for the job application and will be stored for a period needed by the application process. Only short-listed candidates will be contacted. Good luck!