At myPOS, we’re all about helping businesses grow and get paid. We make payments simple, smart, and accessible for everyone, but we’re more than just payment solutions - myPOS is a partner in growth. From free multicurrency accounts to powerful e-commerce tools, we’re here to support business owners of all sizes and everyone out there who dreams of starting their own business.

As we are expanding our team, we’re looking for Fraud Investigation Expert to help us make a real difference in the Fintech industry. Ready to join us and shape the future of payments? Let’s make it happen!

About the role:

Join our Financial Crime Investigations Team – where curiosity meets purpose.

We are looking for a Fraud Investigation Expert to support the identification, investigation, and prevention of financial crime across our products and payment channels. In this role, you will review customer activity, assess fraud risks, and contribute to the continuous improvement of our fraud and risk controls. You will work closely with teams across the organization to ensure effective detection and reporting of suspicious activity.

What you’ll do:

• Investigate complex financial crime cases, identify connections and trends, and turn findings into practical risk reduction actions.

• Conduct comprehensive, risk-based reviews of complex cases related to financial crime, including fraud, money laundering and merchant abuse across multiple payment methods.

• Assess fraud reports from customers, card schemes and payment partners.

• Analyze customer accounts and transaction data to detect unusual activity, emerging risks, and links to known fraud patterns.

• Spot fraud trends and risk signals to continuously strengthen our fraud prevention approach

• Turn insights from internal systems, KYC/B data, open-source research, and other tools into clear risk assessments and actions.

• Write case summaries and escalate suspicious activity where required.

• Proactively recommend improvements based on industry best practices to better identify, manage, and mitigate fraud risk.

• Collaborate across teams to ensure fast, aligned, and effective risk management decisions

This role is perfect for you if you have: 

• A degree in Economics, Finance, Banking, or a related field.

• 2+ years of experience in financial crime, fraud prevention or risk analysis within financial services or payments

• Strong analytical and investigative skills, with the ability to interpret complex transaction data.

• Experience producing clear, well-structured investigation reports and risk assessments.

• Ability to work cross-functionally with risk and compliance teams.

• Advanced MS Office skills.

• Excellent English communication skills (additional European language is a plus).

Why you should join myPOS:

• Vibrant international team operating in hi-tech environment

• Annual salary reviews, promotions and performance bonuses

• myPOS Academy for upskilling and training

• Unlimited access to courses on LinkedIn Learning

• Annual individual training and development budget

• Refer a friend bonus as we know that working with friends is fun

• Teambuilding, social activities and networks on a multi-national level

What we offer:

• Excellent compensation package

• 25 days annual paid leave (+1 day per year up to 30)

• Full “Luxury” package health insurance including dental care and optical glasses

• Meal vouchers of 102.26 EUR per month

• Fully covered Multisport card

• Fully covered public transport pass for Sofia

• Free coffee, snacks and drinks at the office

Who we are:

Since 2014 we’ve been all about making payments easier and more accessible for businesses of all shapes and sizes. Whether you’re at the counter, selling online, or on the move, we’ve got businesses covered with smart, accessible and affordable solutions that keep things easy.

Our mission? It’s simple. Help businesses get paid by taking advantage of modern tech and innovative ideas, so payment challenges are a thing of the past.

Pro tip:

Take it easy about meeting every requirement - this job description is just that, a job description! Even if you don’t tick every box, we want you to apply anyway! This is your chance to grow, learn, and build your career with us. We value potential over perfection, and we are all about mutual growth!

Apply by filling in the form below and send your CV in English!

myPOS is committed to providing equal employment opportunities. All qualified candidates will be considered for employment without discrimination based on age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, veteran status, race, religion, sex, sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations, and ordinances.

Your application will be confidentially reviewed in line with the General Data Protection Regulation (GDPR). Personal information will be used solely for the job application and will be stored for a period needed by the application process. Only short-listed candidates will be contacted. Good luck!