At myPOS, we’re all about helping businesses grow and get paid. We make payments simple, smart, and accessible for everyone, but we’re more than just payment solutions—myPOS is a partner in growth. From free multicurrency accounts to powerful e-commerce tools, we’re here to support business owners of all sizes and everyone out there who dreams of starting their own business.

As we are expanding our team, we’re looking for IT Program Manager to help us make a real difference in the Fintech industry. Ready to join us and shape the future of payments? Let’s make it happen!

About the role:

As an IT Program Manager, you will be responsible for managing programs and multiple projects at both global and local levels. The project portfolio will include data-centric initiatives and software development lifecycle (SDLC) projects. You will actively lead and direct cross-functional teams, ensuring that all deliverables, objectives, milestones, and quality standards are achieved on time and within budget. This role requires strong leadership and coordination across various teams to drive successful project outcomes and align them with the organization's strategic goals.

What you will do:

• Manage the Technology Modernisation Value Creation Plan (VCP) transformation program end to end, ensuring on time, on budget, on scope delivery.
• Manage project status reporting, conveying scope, milestones, budgets, risks, and issues to the team and stakeholders.
• Chair the Weekly and Monthly Steering Committees
• Prepare all documentation relating to Board and SteerCo reporting including management of KPIs and Budget as related to the VCP.
• Create and maintain detailed project plans, ensuring adherence to project management methodologies to any other projects that require PM resources
• Support the management and prioritization of the Development and IT Infrastructure project portfolio, working closely with business and IT stakeholders.
• Develop and maintain project schedules, incorporating updates from functional teams.
• Oversee resource management, ensuring proper staff assignments and availability for projects.
• Conduct risk management by identifying, mitigating, and documenting risks, keeping stakeholders informed.
• Support stakeholder management by aligning project expectations with approved requirements.
• Facilitate project business analysis, integrating technical and functional changes into schedules and work assignments.
• Manage vendor relationships and perform other support duties as needed to ensure project success.
• Collaborate with the Head of the CTO Office and CTO to iterate on established project management methodologies to ensure a best-in-class PMO governance and continuous improvement.

This role is perfect for you if you have:

• 5-6 years of experience managing cross-functional projects of medium to high complexity.
• Proven experience in IT service, infrastructure, and process redesign, particularly within 24x7 production environments.
• Proven ability to work in a fast-paced environment, high standard delivery and ability to manage competing deadlines/priorities
• Strong exposure to IT infrastructure/datacenter technologies, including servers, SAN storage, networking equipment, and related hardware.
• Expertise in project management methodologies, resource management practices, and change management techniques.
• Ability to estimate project efforts from functional/technical requirements for effective planning and scheduling.
• Functional understanding of datacenter components and the integration of servers, storage, and networking technologies.
• Strong communication skills to bridge the gap between technical teams and business users.
• Knowledge of risk management and its integration into technology projects, including security, backup, and redundancy.
• Competency in project scheduling and progress tracking using automated tools, with a focus on trade-off analysis.
• Project Management certification (CAPM, PMP) or experience working within a PMO structure, ideally in the Payments, Banking, or Fintech sectors. A personal style that demonstrates authority, commitment and consistency, and inspires trust and confidence
• Fluent in English

Why you should join myPOS:

• Vibrant international team operating in hi-tech environment
• Annual salary reviews, promotions and performance bonuses
• myPOS Academy for upskilling and training
• Unlimited access to courses on LinkedIn Learning
• Refer a-friend bonus as we know that working with friends is fun
• Annual individual training and development budget
• Teambuilding, social activities and networks on a multi-national level

What we offer:

• Excellent compensation package
• 25 days annual paid leave (+1 day per year up to 30)
• Full “Luxury” package health insurance including dental care and optical glasses
• Meal vouchers of 200 BGN per month
• Onsite fitness, bowling, and relax areas (Varna) or free of charge Multisport card (Sofia)
• Free coffee, snacks and drinks at the office

Who we are:

Since 2014 we’ve been all about making payments easier and more accessible for businesses of all shapes and sizes. Whether you’re at the counter, selling online, or on the move, we’ve got businesses covered with smart, accessible, and affordable solutions that keep things easy.

Our mission? It’s simple. Help businesses get paid by taking advantage of modern tech and innovative ideas, so payment challenges are a thing of the past.

Pro tip:

Take it easy about meeting every requirement—this job description is just that, a job description! Even if you don’t tick every box, we want you to apply anyway! This is your chance to grow, learn, and build your career with us. We value potential over perfection, and we are all about mutual growth!

myPOS is committed to providing equal employment opportunities. All qualified candidates will be considered for employment without discrimination based on age, ancestry, colour, marital status, national origin, physical or mental disability, medical condition, veteran status, race, religion, sex, sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations, and ordinances.

Your application will be confidentially reviewed in line with the General Data Protection Regulation (GDPR). Personal information will be used solely for the job application and will be stored for a period needed by the application process. Only short-listed candidates will be contacted. Good luck!