myPOS is an innovative fintech company serving small and medium-sized business clients across the European Economic Area, Switzerland and the UK. It provides easy and convenient in-store, online and on-the-go payment solutions to more than 200,000 businesses in over 35 European countries. With 20 locations across Europe, myPOS boasts a team of nearly 750 employees.

As we continue shaping the future of payments, we are looking for an experienced Business intelligence Team Lead to join our growing team.

As Business intelligence Team Lead you will be responsible for establishing and driving a new Analytics function within myPOS. This role will be responsible for developing and managing the delivery of business intelligence solutions, including dashboards, visualizations, and analytics. Business intelligence Team Lead will work closely with business stakeholders and technology teams to deliver data-driven insights that support decision-making across various departments. You will play a key role in building a strong data-driven culture by ensuring that analytics solutions are aligned with business goals and provide actionable insights.

What you’ll do:

• Analytics Strategy & Development: Develop and implement the analytics strategy, ensuring alignment with broader business objectives. Lead the design and execution of a scalable analytics framework that meets diverse business needs.
  
• Team Leadership & Development: Build and lead a team of analysts and analytics engineers. Provide mentorship, set clear goals, and ensure high-quality deliverables. Promote a culture of continuous learning and professional development within the team.
  
• Dashboard & Report Creation: Develop, manage, and maintain interactive and visually compelling dashboards, scorecards, and reports using Power BI. Ensure that the solutions provide meaningful insights and support key decision-making processes.
  
• Stakeholder Collaboration & Requirement Gathering: Collaborate with business leaders across Finance, Sales, Marketing, Operations, regulated entities, Data Product management & data science, and other functions to identify and prioritize analytics needs. Translate business requirements into technical specifications to create impactful analytics solutions.
  
• Data Integration & Management: Work with Data Engineering and IT teams to integrate data from multiple sources, ensuring data consistency, accuracy, and accessibility. Oversee the creation and maintenance of robust data models to support complex analytics. Design and operate data marts / warehouses suited for specific business needs.
  
• Proactive analytics: Develop knowledge of the available data within the business and proactively propose new metrics and reports to better track, understand, or optimize the business and deliver the value creation plan.
  
• Training & User Adoption: Drive user adoption by delivering training sessions and creating documentation to help end-users understand and leverage the BI tools effectively. Act as a subject matter expert in Power BI and data visualization best practices. Continuously optimize BI solutions to enhance performance, usability, and alignment with evolving business requirements.
  
• Project Management: Manage the end-to-end lifecycle of BI projects, ensuring relevant prioritisation and on-time delivery within scope and budget. Communicate progress to stakeholders and proactively address any challenges.

What you bring: 

• Proven experience (5-7 years) in business intelligence, data analytics, or a related role. Previous experience in leading a BI or Analytics team is required.
• Strong proficiency in Power BI (or other BI tools, e.g., Tableau, Qlik).
• Strong proficiency with SQL for data querying and aggregation.
• Familiarity with data lakes and warehouses and cloud platforms (preferentially GCP).
• Demonstrated ability to lead cross-functional teams and manage multiple projects in a fast-paced environment.
  Ability to translate complex data into actionable insights and communicate them to non-technical stakeholders.
•  Strong understanding of key business processes and KPIs across functions such as Finance, Sales, Marketing, and Operations.
• Bachelor’s degree in Business, Data Science, Computer Science, Economics, or a related field
• Experience with Python or similar tools for advanced analytics and automation.
• Experience with ETL tools and data integration platforms.
• Knowledge of alternative data sets available on the market
• Knowledge of AI/ML applications in BI and analytics.
• Familiarity with data governance and compliance best practices.
• Strong stakeholder management skills and the ability to influence at all levels.
• A personal style that demonstrates authority, commitment and consistency, and inspires trust and confidence
• Fluent in English

Why you should join myPOS:

• Vibrant international team operating in hi-tech environment
• Annual salary reviews, promotions and performance bonuses
• myPOS Academy for upskilling and training
• Refer a-friend bonus as we know that working with friends is fun
• Individual training and development budget
• Teambuilding, social activities and networks on multi-national level

What we offer: 

• Excellent compensation package
• 25 days annual paid leave (+1 day per year up to 30)
• Full “Luxury” package health insurance including dental care and optical glasses
• Meal vouchers of 160 BGN per month 
• Onsite fitness, bowling, and relax areas (Varna) or free of charge Multisport card (Sofia)
• Free coffee, snacks and drinks at the office

About us:

Founded in 2014, the myPOS platform gives micro businesses and SMEs everything they need to accept payments and manage various aspects of their business, including selling remotely, accelerating cash flow and enabling e-commerce. Business owners receive a free multicurrency merchant account and dedicated IBAN per currency, a business debit card, digitised business management capabilities, and a powerful platform to help them sell anywhere.

In 2024, myPOS was acquired by Advent International, one of the largest and most experienced global private equity investors. With Advent’s help, myPOS has ambitious plans to accelerate its growth and capture the opportunities of the market to become the leader in the SME payment industry.

For its continued innovation in payments, myPOS has won many prestigious awards including Best Business Payments System at the PayTech Awards in 2024, the Point of Sale Innovation at FinTech Breakthrough in 2023 and 2024, and Best Use of Mobile by FStech in 2022. For more information, please visit www.mypos.com.

Apply by filling in the form below and send your CV in English!

myPOS is committed to providing equal employment opportunities. All qualified candidates will be considered for employment without discrimination based on age, ancestry, colour, marital status, national origin, physical or mental disability, medical condition, veteran status, race, religion, sex, sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations, and ordinances.

Your application will be confidentially reviewed in line with the General Data Protection Regulation (GDPR). Personal information will be used solely for the job application and will be stored for a period needed by the application process. Only short-listed candidates will be contacted. Good luck!