myPOS is an innovative fintech company serving small and medium-sized business clients across the European Economic Area, Switzerland and the UK. It provides easy and convenient in-store, online and on-the-go payment solutions to more than 200,000 businesses in over 35 European countries. With 20 locations across Europe, myPOS boasts a team of nearly 750 employees.

As we continue shaping the future of payments, we are looking for an experienced Conversion Rate Optimization (CRO) Specialist to join our growing team.

As a Conversion Rate Optimization Specialist at myPOS, you will play a pivotal role in optimizing our website to enhance user experience and maximize conversion rates. By leveraging data-driven insights and testing strategies, you’ll ensure our web presence resonates with users and delivers impactful results in terms of engagement, acquisition, and revenue growth.

What you’ll do:

• Create and implement effective CRO strategies to improve conversion rates across our website.
• Lead experimentation using A/B testing and multivariate tests to evaluate and optimize key website elements, including layout, design, content, and calls-to-action.
• Use tools like GА4, Hotjar, Mixpanel and VWO to track user behavior, identify conversion bottlenecks, and provide actionable insights for optimization.
• Work closely with marketing, design, product, and development teams to ensure consistent messaging and UX/UI optimization.
• Continuously refine landing pages and user funnels for paid media campaigns to improve lead generation, customer acquisition, and retention rates.
• Analyze and enhance the customer journey from the first touchpoint to conversion, identifying areas for improvement in user experience and reducing drop-offs.
• Regularly present CRO performance reports to marketing and leadership teams, making recommendations based on data and industry best practices.
• Stay updated with the latest CRO tools, methodologies, and trends to keep optimization strategies competitive and innovative.

What you bring:

• Proven experience in a CRO Specialist role, preferably within fintech, SaaS, or e-commerce company.
• Strong expertise in A/B testing, conversion optimization, and data analysis.
• Understanding of UX/UI principles and how they impact conversions.
• Excellent communication and collaboration skills to work cross-functionally with marketing, product, and design teams.
• Analytical mindset with the ability to translate data into actionable insights.
• Experience in SEO and digital marketing would be considered an advantage.
• A personal style that demonstrates authority, commitment and consistency, and inspires trust and confidence
• A personal style that demonstrates authority, commitment and consistency, and inspires trust and confidence
• Fluent in English

Why you should join myPOS:

• Vibrant international team operating in hi-tech environment
• Annual salary reviews, promotions and performance bonuses
• myPOS Academy for upskilling and training
• Refer a-friend bonus as we know that working with friends is fun
• Individual training and development budget
• Teambuilding, social activities and networks on multi-national level

What we offer: 

• Excellent compensation package
• 25 days annual paid leave (+1 day per year up to 30)
• Full “Luxury” package health insurance including dental care and optical glasses
• Meal vouchers of 160 BGN per month 
• Onsite fitness, bowling, and relax areas (Varna) or free of charge Multisport card (Sofia)
• Free coffee, snacks and drinks at the office

About us:

Founded in 2014, the myPOS platform gives micro businesses and SMEs everything they need to accept payments and manage various aspects of their business, including selling remotely, accelerating cash flow and enabling e-commerce. Business owners receive a free multicurrency merchant account and dedicated IBAN per currency, a business debit card, digitised business management capabilities, and a powerful platform to help them sell anywhere.

In 2024, myPOS was acquired by Advent International, one of the largest and most experienced global private equity investors. With Advent’s help, myPOS has ambitious plans to accelerate its growth and capture the opportunities of the market to become the leader in the SME payment industry.

For its continued innovation in payments, myPOS has won many prestigious awards including Best Business Payments System at the PayTech Awards in 2024, the Point of Sale Innovation at FinTech Breakthrough in 2023 and 2024, and Best Use of Mobile by FStech in 2022. For more information, please visit www.mypos.com.

Apply by filling in the form below and send your CV in English!

myPOS is committed to providing equal employment opportunities. All qualified candidates will be considered for employment without discrimination based on age, ancestry, colour, marital status, national origin, physical or mental disability, medical condition, veteran status, race, religion, sex, sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations, and ordinances.

Your application will be confidentially reviewed in line with the General Data Protection Regulation (GDPR). Personal information will be used solely for the job application and will be stored for a period needed by the application process. Only short-listed candidates will be contacted. Good luck!