myPOS is an innovative fintech company serving small and medium-sized business clients across the European Economic Area, Switzerland and the UK. It provides easy and convenient in-store, online and on-the-go payment solutions to more than 200,000 businesses in over 35 European countries. With 20 locations across Europe, myPOS boasts a team of nearly 750 employees.

We are looking for a talented and creative Content Manager to oversee the development and execution of our content strategy. Reporting to the Brand & Communications Director, you will play a key role in shaping and delivering high-quality, engaging content that supports our brand narrative and business objectives. The ideal candidate will be a strong storyteller with the ability to manage content creation across multiple channels, ensuring consistency in tone and message. This is a unique opportunity to own the content strategy and help build a strong brand presence.

What you’ll do:

Content Strategy Development:

• Develop and execute a content strategy that aligns with the overall brand and communication goals;
• Identify key content themes and topics that resonate with target audiences and support marketing objectives;

Content Creation & Management:

• Conduct content audits to ensure all existing content aligns with current brand messaging and objectives;
• Oversee the production of content across multiple formats, including blog posts, articles, social media, videos, and newsletters;
• Collaborate with internal teams, such as product, marketing, and sales, to create content that supports product launches, campaigns, and thought leadership;
• Manage a content calendar to ensure timely delivery of all content and maintain a steady flow of relevant material;

Brand Voice & Tone:

• Supports product launches, campaigns, and thought leadership;
• Ensure consistency in brand voice and messaging across all content channels;
• Work closely with the Brand & Communications Director to refine and develop the brand tone to resonate with key audiences;
• Maintain a clear understanding of audience personas to ensure all content is targeted and impactful;

Content Distribution & Amplification:

• Collaborate with the digital and social media teams to ensure content is optimized for various platforms;
• Work with PR and communications teams to amplify content through media channels and influencer partnerships;
• Manage SEO and content marketing efforts to drive organic traffic and improve search engine rankings;

Data & Performance Analysis:

• Track content performance metrics, such as engagement, traffic, and conversion rates, using analytics tools;
• Provide regular reports on content effectiveness and make recommendations for improvements based on data;
• Continuously optimize content based on performance insights to drive better engagement and results;

Content Governance & Quality Control:

• Maintain editorial standards, ensuring all content is accurate, engaging, and aligned with brand guidelines;
• Edit and proofread content to ensure high quality and adherence to tone, style, and messaging standards;
• Manage relationships with freelance writers, designers, and other external content creators.

What you bring:

• 7+ years of proven experience in content creation, strategy, and management, preferably in a brand or marketing setting;
• Native language proficiency in English;
• Excellent writing, editing, and storytelling skills, with a keen eye for detail and tone;
• Strong understanding of digital marketing, SEO, and content optimization best practices; Experience managing content across multiple platforms, including blogs, social media, video, and email;
• Ability to work collaboratively with cross-functional teams and external partners;
• Strong organizational skills with the ability to manage multiple projects and deadlines simultaneously;
• Proficiency in content management systems (CMS) and analytics tools (e.g., Google Analytics);
• Experience managing content for a global audience or across different markets.
• Fluent English

Would be considered an advantage:

• Experience working in a tech or SaaS environment;
• Familiarity with video content production and storytelling;
• Experience working with design teams to create visually compelling content;
• Knowledge of marketing automation and CRM tools;
• Experience managing content for a global audience or across different markets.

Why you should join myPOS:

• Vibrant international team operating in hi-tech environment;
• Annual salary reviews, promotions and performance bonuses;
• myPOS Academy for upskilling and training;
• Refer a-friend bonus as we know that working with friends is fun;
• Individual training and development budget;
• Teambuilding, social activities and networks on multi-national level.

What we offer:

• Еxcellent compensation package
• 25 days annual paid leave (+1 day per year up to 30)
• Full “Luxury” package health insurance including dental care and optical glasses
• Meal vouchers of 160 BGN per month
• Onsite fitness, bowling, and relax areas (Varna) or free of charge Multisport card (Sofia)
• Free coffee, snacks and drinks at the office

About us:

Founded in 2014, the myPOS platform gives micro businesses and SMEs everything they need to accept payments and manage various aspects of their business, including selling remotely, accelerating cash flow and enabling e-commerce. Business owners receive a free multicurrency merchant account and dedicated IBAN per currency, a business debit card, digitised business management capabilities, and a powerful platform to help them sell anywhere.

In 2024, myPOS was acquired by Advent International, one of the largest and most experienced global private equity investors. With Advent’s help, myPOS has ambitious plans to accelerate its growth and capture the opportunities of the market to become the leader in the SME payment industry.

For its continued innovation in payments, myPOS has won many prestigious awards including Best Business Payments System at the PayTech Awards in 2024, the Point of Sale Innovation at FinTech Breakthrough in 2023 and 2024, and Best Use of Mobile by FStech in 2022. For more information, please visit www.mypos.com.

myPOS is committed to providing equal employment opportunities. All qualified candidates will be considered for employment without discrimination based on age, ancestry, colour, marital status, national origin, physical or mental disability, medical condition, veteran status, race, religion, sex, sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations, and ordinances.

Your application will be confidentially reviewed in line with the General Data Protection Regulation (GDPR). Personal information will be used solely for the job application and will be stored for a period needed by the application process. Only short-listed candidates will be contacted. Good luck!